Read what my customers have to say
Date: Wed, Sep 14, 2022
Subject: Cut straight to success ...
I have Attention Deficit Disorder. Yoav has just instituted a new rule: I cannot distract him by telling him dumb stories while he is fixing my computer. I yelled at him. "Don't you appreciate how difficult it is for me to sit here and be quiet?" He replied, "Don't you appreciate how difficult it is to work on a computer problem with you telling me dumb stories."
Date: Sun, Sep 4, 2022
I always rely on your advice. You are a wealth of information and so willing to share to help people.
I thank you 🙏 a thousand times.
Date: Fri, Sep 2, 2022
This is a very unique service that you offer. Truly to pay you for all of your time and expertise would add up to the cost of a new computer, so please accept this payment as a small token of my and my wife's appreciation.
Date: Mon, Aug 22, 2022
Just wanted you to know how much I value your help
Date: Sat, May 21, 2022
Subject: Yoav Zohar
I am a member of Penns Village. I needed help with my iMac and more. Yoav came over and stayed for 5 hours and he tells me we have a lot more to do. I have a vintage iMac, a Pretty old iPad, iPhone, and an Apple Watch. The whole Apple family. He is an Apple specialist. And boy is he a wiz!
To: The guy who gave him the referral
Date: Tue, May 10, 2022
This is Remarkable! I texted Yoav, asking about possible days/times that he might have to help in the next week or so. He called back within a few minutes and walked me through a bunch of things over the course of the next approximately 45 minutes. He wound up saying that he would need to set things up on our computers in person so that he would be able to work remotely with them. What a computer wizard - I completely agree with you about his depth of knowledge. Also, he is able to communicate very clearly about everything.
Thanks again for the referral.
Date: Wed, Mar 16, 2022
I'd like to thank Yoav Zohar for his excellent advice when I experienced a Mac Emergency last week.
From: Lynn G
Date: Mon, Mar 14, 2022
To: Yoav Zohar
As always, thanks.
So comforting to know there is someone competent and capable to consult when tech issues arise
From: Linda W
Date: Sat, Feb 26, 2022
Bruce & I are so appreciative of your help. You really are a tech genius.
Again, thanks for all your help. I'm sure you haven't heard the last of us!
Date: Thu, Jan 13, 2022
Subject: Yoav's computer help
Yoav spent about an hour with me online recovering my lost document folder.
What a lifesaver!
Date: Tue, Dec 21, 2021
Subject: SEASONS GREETINGS
Once again, many many thanks for your invaluable help. My wife Laura and I are most grateful.
Wishing you all the best for the holiday season and for a healthy and happy 2022,
Date: Sat, Dec 11, 2021
Subject: A BIG HEARTFELT THANK YOU
THANK YOU, THANK YOU
You are my iPad Angel who I appreciate !!
You are really good at working with seniors and technology, so you have found your niche... lucky you.
Date: Tue, Dec 7, 2021
Subject: Our conversation
As always, thank you for your help. We are totally helpless in the land of technology.
Date: Sun, Nov 28, 2021
Subject: Re-installation of Monterey
It took a long time, but the re-installation of Monterey on my two machines is finally complete.
Thanks again for your help getting me started.
Date: Nov 24, 2021,
Subject: New computer
You have been very helpful to us! Not just in the specific fixes, but also in educating me, filling in gaps in my knowledge. Thank you.
Date: Thu, Nov 4, 2021,
Subject: The PDF file:
How did you do it?
Thank you so much. What would I do without you? You must hear that all the time.
Subject: Help for Member
Hi R and Yoav,
I can't thank you both enough for the attention you have/are giving to my computer and printing deficiencies. I feel so fortunate to have both of you as my experts on the case. THANK YOU!
Again, with much appreciation,
Date: Mon, Jul 26, 2021
Subject: Thank You
You are a gem and a lifesaver!
I am so very grateful for your help, patience, and kindness in helping so many of us.
Date: Wed, Jul 7, 2021
Subject: THANK YOU!!
I'm very appreciative of your persistence and patience!!!
Date: Mon, Jan 18, 2021
You are the best. Only do you know stuff, you have info to back up what you said, and you are friendly and patient.
Date: Thu, Jan 7, 2021
Subject: Your presentation yesterday
I loved your presentation yesterday, thoughtful and hilarious both!
From: Steve S
Date: Wed, Jan 6, 2021
Subject: Zoom Problem
Yoav has helped me with a million Zoom questions as well as with a hundred million other computer-related issues. He's not only a fount of information but is a terrific guy, a mensch.
From: Susan D
Date: Thu, Sep 10, 2020
thanks again for your help. I really am enjoying using the mouse when I play bridge. Thanks again for always being so helpful and available..am a retired Industrial Engineer who provides "Professional Digital Organizer" advice to senior citizens such as myself.
Date: Thu, Sep 3, 2020
Subject: Mac upgrade
Thank you so much for your help!!
Will reach out next week for Phase 2!
Date: Wed, Aug 5, 2020
Subject: apple ID
It worked! Thank you so much, Yoav!!
Date: Fri, Jul 10, 2020
Again, many many thanks for your kind professional help.
I am s grateful!
From: Susan B
Date: Jun 2, 2020
I used the services of Yoav for help with my computer.
I thought of the occasion like I was calling the plumber
getting professional help in an emergency.
But Yoav's help is very thoroughgoing.
He helped me understand a lot more about my computer's functioning
From: Northwest Village Network
Date: Mon, May 18, 2020
Subject: COMPUTER HELP
To: Susan B
I just got a message from Yoav, telling me that the problems with your computer are complex and interconnected and that he can work on it tomorrow.
I want you to know that he's a real pro who has been volunteering for both Penn's Village in Center City and NVN for a while, and we've been delighted with the help he's given our members. (I've been on the receiving end myself, and it can be a little overwhelming to watch him work at the speed of light, but he's the best!)
Date: Thu, May 7, 2020
Thanks for your help today.
You covered a small amount.
You repeated it several times.
You gave me a chance to practice it.
You started with the simplest, most basic parts.
There is an old story from professional football.
Vince Lombardi, the great football coach from Green Bay, was angry with his team because they had just lost a game by a very lopsided score. At a team meeting, he held up a football so the team could see it. He said, "This is a football." Max McGhee one of the bigger smart-asses on the team, raised his hand, and asked, "Coach, could you go over that again?"
I think that is you and me. You can't go too slow for me to learn this stuff.
Date: Sat, Apr 11, 2020
Many thanks for getting my 10.2 functional.
Just made use of it for an eBay toy train purchase.
From: Susan A
Sent: Thur, March 19, 2020
Subject: Help with Zoom or Skype for Mac Users
Thank you Jane!
Yoav has been a lifesaver for me in the past!
Date: Thur, March 19, 2020
Thank you! Yoav was excellent and gave me an enormous of his time.
From: Lois K
I want to thank you for all the time and energy you spent on my computer, yesterday.
It was well over three hours, not to mention the time you worked on it in your head.
You were patient, you were kind and you took your time.
You were working with a person, me, who had only a vague idea of what was going on and barely understood how to follow the necessary directions.
But, we were able to work together without frustration.
Your efforts were far beyond the call of duty, it's obvious that you care and that you want others to benefit from your knowledge and efforts. Thank you!
I enjoyed working with you.
Thanks so much,
From: Steve S
I looked up the meaning of "Yoav" and it says, "matnna / preset from heaven." Not really, but you get the point. He was not only very clear and helpful but patient and delightful to talk with. On top of that, Yoav said I should bug him any time with computer stuff. Wow!
Date: Fri, Jan 10, 2020
I am so grateful to you for cleaning up my computer! Not only did you get rid of the malware, but the colors seem so much brighter, and everything seems to be a lot more streamlined.
You are the absolute BEST!!!
With much gratitude,
From: Howard G
Date: Oct 5, 2019
I want to thank you for the time you spent with me yesterday. I really appreciate it. My MacBook is working much better than it was
Date: Mon, Sep 9, 2019
Subject: Re: Help!
What would I do without you? Thanks so much. All well til I mess up again!
Thank you so much,
Date: Thu, Nov 8, 2018
Subject: Your 2nd presentation
I wanted to thank you for doing the presentation.
I thoroughly enjoyed it and found it very informative.
A job well done!
Date: Mon, Oct 29, 2018
Thanks so much, I was lost without the I-phone this weekend. I had an issue with a charge card that pays for CS and that made me change the password-never again!!!
I do appreciate YOUR PATIENCE.
Date: Fri, Oct 26, 2018
Subject: Once more you came to the rescue
Hi again, Yoav,
Thanks so much for helping us out with this important venture for Penn's Village. Now, we hope that Mario's program will be so impressive to the residents of that building that we get some new PV members.
In appreciation, as always,
Date: Tue, Aug 7, 2018
Subject: It still works
I can't thank you enough!
I did dread being in Rehoboth with no computer.
Thank you so much.
Date: Tue, May 15, 2018
Thank you very very much for all the help you have given me
I am deeply grateful for your time, intelligence, & patience.
Thank you so much
Date: Wed, May 2, 2018
Thanks for all your time yesterday.
It's good to have the upgrade and you got a lot done on my phone in the process!
Date: Fri, Apr 29, 2018
Thank you so much. You are so patient. And what I deleted was important me.
I sooooo appreciate your patience with me.
Date: Fri, Apr 6, 2018
Comcast came exactly on time and set up everything for us and it all works perfectly - with thanks to you. I am very grateful to you for all your work. When I calm down I hope you'll work with me to clean up my files...
Date: Mon, Mar 26, 2018
I want to thank you again for all you have done for me. Everything is working just the way it's supposed to... I know I'll be in touch with you soon!!
Date: Sat, Mar 24, 2018
Hope I got you home in time for dinner. And as always thanks for helping me with my crazy things.
I always learn from you and thanks for your patience.
Date: Thu, Mar 1, 2018
Subject: Computer is working great.
I hope all is well with you. My computer is so much faster with the High Sierra update and things are working well. Even Safari is behaving!
Now, all I have to do is get a printer and figure out how to not keep putting files on my desktop!
Thanks so much for your help. You have made my life much easier.
Date: Sat, Apr 1, 2017
Love all the things done to my computer to clean it up and make it work better.
It's organized better than I ever imagined.
Who knew how to optimize all my stuff. Thanks!
Date: Sat, Mar 11, 2017
Subject: So many thanks
You are very calming.
I have a terrible schedule until Tuesday, March 21. I have time in the morning Let me know. I appreciate your offer.
Date: Sat, Mar 18, 2017
Thank you so much for your patient, cheerful tutorial yesterday.
Your generous sharing of your skill and your responsiveness made the time very valuable.
I'll look at the links you sent and will look forward to our next session, whenever that happens.
Date: Wed, Mar 15, 2017
Subject: Cleaning up
Thank you for the tech help last week.
After logging on to iCloud, I finished cleaning up the contacts list on my phone, a huge step in clarity.
Date: Sat, Mar 11, 2017
Subject: Cut and paste
I sooo appreciate your help and I look forward to another day of learning!
I think I've got "cut and paste" and really a few other things you showed me.
From: Susan S
Date: Wed, Mar 8, 2017
I need to thank Penns Village for sending Yoav.
I have gone to the Apple store many times for help, but I still had a list of unanswered questions.
It is hard to get answers I can understand and apply from young people, and in the store.
I completely understood Yoav, and even better, he understood me and what I needed to know to do what I wanted on my iPhone and iPad.
He spent the entire afternoon here, which I really appreciated, and didn't leave until I had checked off all the items on my list.
He is a delightful person and a very good teacher.
Thank you again.
Date: Sat, Mar 4, 2017
Subject: great, thank you
Hi, I practiced everything you showed me! Thank you so much. I will go to the apple store on Tuesday, across from my pt, and will report back. Wow.thanks!!!!!!!!!!!!!
Date: Tue, Feb 21, 2017
Subject: Re: Managing photos and creating digital albums
Thank you, Yoav, for coming today. I really do appreciate your volunteer spirit, and you gave me some valuable, essential pointers.
With appreciation, Victoria
From: Penn's Village
Date: Mon, Feb 20, 2017
Everybody loves you
Forward from Marion
Thanks again for sending Yoav.
He helped me so much and he is a super person.
I feel guilty about taking so much of his time.
He came at noon and just left!
The original introduction email from Penn's Village
Date: Wed, Feb 15, 2017
Subject: Wonderful New Resource
Hello, members and friends of Penn's Village,
I am excited to share with you a new service available to Villager and Neighbor members of Penn's Village.
A friendly Penn's Village volunteer is ready to bridge the generational technology gap by coaching our members with their Apple systems. Perhaps you have several digital devices (smartphone, tablet, computer, WiFi router, etc.) and are unaware that they can be used more efficiently together and separately. Our volunteer will shadow you as you use your Apple devices on daily tasks and explore with you how they can be used more efficiently to meet your needs. He trains, coaches, configures, and designs a personal system that will release the full potential of what you already own. He helps reduce the fear of changing any default settings your devices came with that may not fit your current needs.
Do you need help from such a Professional Computer Organizer?
Does this wonderful person travel to Media?
Just kidding; but this service is almost enough to make me want to sell my house and move into town, just so I can be a member of Penn's Village!
"There are many 'Professional Organizers' with a game plan and a process to apply to all situations. Having an 'instinct' for how people work and how to help them sort out their technology into a personalized system for that person is a rare gift. I had an accumulation of hardware (Desktop, Laptop, Palm Handheld and Droid Phone) and software (Outlook, Palm and Google contact systems) that I acquired along the way without much synchronization between them. Yoav asked a few questions and instinctively knew how to turn all that into a system that works for me. He also has a talent for diving into and making sense of 'those piles' that are so easy to ignore and let accumulate into dysfunction."